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General Questions
What is MyUTampa powered by Okta?
Which browsers does MyUTampa work on?
Who do I contact for support?

Getting Started
How do I log in to get access to MyUTampa powered by Okta?
What is my username and password for MyUTampa powered by Okta?
How do I create MyUTampa powered by Okta profile?

Multi-Factor Authentication 
How do I set up multi-factor authentication?
How do I reset my multi-factor if I have a new phone or changed my number?

Making Changes to Profile
How do I reset MyUTampa Password?
How do I change my secondary email address?
How to change the "Forgot Password" question?
What do I do if I am locked out?
How do I change my security image?

Dashboard Configuration
How do I create a new tab?
How many tabs can I have?
How do I delete a tab?
How can I change the order in which my apps appear?
How do I move an app from one tab to another?
How do I search an app if I cannot remember which tab I put it on?

General Questions

What is MyUTampa powered by Okta? | Back to top.

Okta has been rebranded to MyUTampa – your launchpad to many of the applications you use every day on your computer and mobile device. This new portal makes accessing UT applications easier and reduces the number of accounts and passwords you have to remember.

Which browsers does MyUTampa powered by Okta work on? | Back to top.

MyUTampa supports the following web browsers: Microsoft Edge, Firefox, Safari and Chrome.

Who do I contact for support? | Back to top.

Contact the ITS Service Desk at (813) 253-6293.

Getting Started

How do I log in to get to access to MyUTampa powered by Okta? | Back to top.

To open MyUTampa, go to www.ut.edu/myutampa in any web browser (Internet Explorer, Firefox, Chrome, etc.) and click the Log in to MyUTampa button.

What is my username and password for MyUTampa powered by Okta? |  Back to top.

MyUTampa will use the same user ID and password you use to log in to the University network.

How do I setup MyUTampa account during my first login? | Back to top.

View instructions to set up MyUTampa profile (PDF).

Multi-factor Authentication

How do I setup multi-factor authentication? |  Back to top.

Faculty, Staff, and Students require the use of multi-factor authentication to log into Workday. 

Please ensure you have downloaded Okta Verify. View instructions on installing multi-factor.

How do I reset my multi-factor if I have a new phone or changed my number? |  Back to top.

If you are faculty, staff or a student and you either swap out your phone, get a new phone number or have deleted Okta Verify app from your phone, please contact the Information Technology and Security Service Desk via email or (813) 253-6293 for assistance in resetting your multi-factor authentication.

Making Changes to Profile

How do I reset MyUTampa password? |  Back to top.

To change your MyUTampa password, login to ut.edu/myutampa and click login on a computer or mobile device. Click on your username in the top menu, and select the ‘Settings’ menu item.

Settings

Go to the Change Password section, and select Edit. Enter current password, new password and repeat new password. Click Change Password and click Save.

Change Password

How do I change my secondary email address? |  Back to top.

To change your secondary email address information, login to ut.edu/myutampa and click login on a computer or mobile device. Click on your username in the top menu, and select the ‘Settings’ menu item.

Settings

Go to the Personal Information section and select and select Edit. Enter the new secondary email address and click Save.

Personal Information

How to change my "Forgot Password" question? |  Back to top.

To change your forgotten password question, login to ut.edu/myutampa and click login on a computer or mobile device. Click on your username in the top menu, and select the ‘Settings’ menu item.

Settings

Go to the Forgotten Password question section, and select Edit. Choose a new question, enter your answer and click Save.

Forgotten Password Questions

What do I do if I am locked out? |  Back to top.

If you cannot log into MyUTampa, click the 'Forgot Password' link on the MyUTampa login screen to reset your password or contact the ITS Service Desk at (813) 253-6293.

How do I change my security image? |  Back to top.

To change your security image, login to MyUTampa on a computer or mobile device. Click on your username in the top menu, and select the ‘Settings’ menu item.

Settings Menu

Go to the Security Image section and select Edit. Select a new security image and click Save.

Security Image Selection

Dashboard Configuration

How do I create a new tab? |  Back to top.

To create a new tab, click on the '+' sign next to the last tab. You will be asked to enter a new tab name (for example, "Personal"). Enter the new name of the tab and click save to create it.

How many tabs can I have? |  Back to top.

You can have up to five tabs.

How do I delete a tab? |  Back to top.

To delete a tab, you will need to move all applications out of that tab into another one. Once the tab has been emptied, you will see a Delete Tab option. Select that option, and your tab will be deleted.

How can I change the order in which my apps appear? |  Back to top.

To change the order of your apps, click and hold on an app icon, then drag and drop the app to the location you would like it to be displayed.

How do I move an app from one tab to another? |  Back to top.

To move an app from one tab to another, click and hold on the app icon, then drag and drop your app to the new tab.

How do I search an app if I can't remember which tab I put it on? |  Back to top.

At the top of your dashboard, you can find apps in the "Launch App" search bar. If you can't remember which tab your app is on, go to the Launch App search, type in the name of your app and select the name to open it.